Return and Refund Policy
Welcome to Our Prestige Life, your trusted source for expert tips, lifestyle hacks, and premium digital content in the luxury and lifestyle space. We value your satisfaction and strive to deliver high-quality products and content that uplift, inspire, and empower. Please review our fair and transparent Return and Refund Policy below.
Digital Products (eBooks, Music, Art, Templates, Courses)
Due to the nature of instant digital downloads, all sales of digital products are final. We do not offer returns, exchanges, or refunds once the product has been delivered via email or download link.
However, your satisfaction is our priority. If you experience issues accessing or using your file, or believe you received the wrong product, please contact us within 7 days of your purchase at info@ourprestigelife.com, and we will work quickly to resolve the issue.
Print-on-Demand Products (Apparel, Accessories, Home Decor, etc.)
Each print-on-demand item is made to order, which means we only produce what you order — reducing waste and supporting sustainable luxury.
Returns & Refunds:
- We accept returns or refunds only for:
- Damaged, misprinted, or defective items
- Incorrect items received
To qualify for a return or refund:
- Contact us within 10 days of receiving your order
- Provide clear photos of the product issue
- Email us at info@ourprestigelife.com with your order number and description of the issue
Once your claim is approved, we’ll either:
- Send you a replacement at no cost
- Offer a full refund to your original payment method
Please note:
- We do not accept returns for buyer’s remorse, wrong size orders, or design changes after purchase, so please double-check sizing and product details before checkout.
Affiliate Products
We recommend curated products from trusted third-party partners and may receive a commission through affiliate links. All purchases made through affiliate links are subject to the return/refund policies of the respective retailer.
For issues with affiliate products, please:
- Refer directly to the merchant’s policy page
- Contact the merchant’s customer support for assistance
We are happy to support you in navigating the process — reach out if you need help.
Free Resources (Courses, Guides, Newsletters)
Free content is offered with the intention to educate, empower, and elevate your lifestyle. Since these are complimentary, we do not offer refunds or exchanges. If you experience technical issues, contact us so we can assist.
Contact Us
Your satisfaction matters. For any support related to returns, refunds, or order issues, please email us at:
📩 info@ourprestigelife.com
We typically respond within 24–48 business hours.
By purchasing from Our Prestige Life, you agree to this Return and Refund Policy. We thank you for supporting our mission to share abundance, artistry, and mindful living.